Find a DealerGet a Quote

Resources

FAQS

Browse common questions about Val-Co products and services.

Cremators

  • Not properly grounded. Install a ground rod next to unit.
  • Low voltage from power source. Unit may be too far away from power source.
  • The wires to the Heat Probe may be damaged. Remove the Heat Probe plug and place a jumper wire in the 2 connectors of the female plug. If error goes away, the Heat Probe needs to be replaced. If error does not go away, the wires and/or female plug needs to be replaced.
  • Fuel pump is not properly tightened to the drive coupler.
  • Fuel pump is not functioning properly; replace pump. (Never run the unit with no fuel available, pump will become damaged.)
  • Electrodes are dirty and/or damp. Dry and clean the electrodes.
  • Air from blower is not activating Pressure Switch. Check pressure switch tube for obstructions.
  • Nozzles should be replaced every 500 gallons.

Scales

  • Please call us at 1-888-673-2460 for codes. International customers may call (+1) 419-678-8731, ext 9. Serial number from control will be needed.
  • Go to the general settings in the installer menu and find the installer setting info page in the general setting and change to Visible.
  • Possible short in load cell wiring or incorrect wiring.
  • Possible short or incorrect wiring to load cell.
  • Wrong COM port selected in Optilink.
  • Correct drivers are not installed in PC to connect to the scale head.
  • Baud rate is incorrect in the scale.
  • COM ports are faulty in PC.
  • COM Board in scale head may be defective.
  • Scale platform should be away from large fans and curtain openings where there may be an excessive amount of wind that may cause the scale to sway that may result in false weights. Scale platform is recommended to be placed between a water and a feed line where there is high volume of bird traffic.
  • Improper start weight of birds may be entered in the settings of the house, most for house may be turned off, or scale needs to be calibrated.

Infra-radiant Heaters

  • Heater needs to be cleaned.
  • Insufficient gas pressure going to brooder.

Brooders

  • Incorrect size gas orifices. Replace orifice with the correct size for the particular brooder pertaining to the gas being used.
  • Burner orifice elbow is not directing the gas straight upward. Reposition elbow so that it is pointing straight upward.
  • Make sure the orifice is clean. Check the incoming gas pressure. 11″ of water column for LP gas, and 7″ of water column for natural gas.

Tube Heat

  • Polarity on the incoming power in incorrect. Reverse L1 and L2 at the power source.
  • Inlet tubing or blower screen is obstructed.
  • Pressure switch needs to be replaced.
  • Igniter has a crack in it and needs to be replaced.

High Pressure Fog

  • Fitting may not be properly tightened. Fully insert the tube into the fitting, and hand tighten. With a black marker, make a mark on the tube and the nut to document the position of the nut in relation to the pipe. Then, using 2 properly sized wrenches, turn the nut 1 1/4 turns. No more. No less.
  • Keep all of the components as clean as possible during installation. Before installing the automatic drain valve at the end of a fog line, high pressure flush the newly installed system, forcing any foreign debris out of the fog line.
  • Use a tubing cutter with a cutting wheel rated for stainless steel. Do not use any cutting device that produces any shavings (side grinder or chop saw) as steel shavings will plug up the nozzles.

EZ Cool Pad

  • The couplers were not glued properly. Make sure they apply plenty of glue to both the coupler and the trough when joining the two components.
  • Direct the water up, and at a slight angle back towards the barn.

Fans

  • The tips of the fan blades should protrude 1/4″ out of the front of the orifice.
  • Loosen the four bolts on the motor mounting bracket and pivot the bracket until the blades protrude evenly.

Inlet Actuators and Curtain Machines

  • Remove the back cover of the actuator and locate the open/close limit switches. Loosen the small screw so that the topo cam can be turned by hand. Turn the cam clockwise to lengthen the stroke and counterclockwise to shorten the stroke. Each click represents 1/2″ of travel.
  • Control switch is not in automatic mode.
  • L1 and L2 wires are reversed.
  • The clutch may need to be adjusted. Refer to manual for instructions to get the proper tolerance between the clutch and the clutch plate.
  • The clutch may need to be adjusted. Refer to the manual for instructions to get the proper tolerance between the clutch and the clutch plate.
  • Incorrect wiring to the curtain machine.
  • Machine may have over-traveled and triggered the kill switch. Trigger the Override Switch and use the Manual Switch to move the curtain.

Controls

  • Front Board, PA-085-101, needs replaced.
  • Improper wiring and/or programming of the sensors.
  • The heater/curtain interlock is not programmed correctly in the temp control settings.
  • Heaters not interlocked to correct curtains.
  • Curtains are out of calibration.
  • Heaters or curtain relay needs to be replaced in control.
  • Fault with curtain machine.
  • Toggle switch is in incorrect position. Relay needs to be replaced inside control.
  • Animal head count set to 0. Must be above 0 to run in auto.
  • Temp control is set to OFF.
  • May have an out of position alarm.
  • Whisker switch is wired incorrectly.
  • Whisker switch programming is incorrect.
  • Take a card you want programmed in front of a controller that is already programmer, press cancel 3 times, press the down arrow key one time, press the enter button one time, wait for flash message to go away, power down controller, take programmed card out, insert not programmed card, and turn power on.
  • Decal needs to be replaced with a newer style decal that has a split ribbon.
  • Controller is generating feeder ON Time Exceeds alarm that needs to be cleared.
  • Clock setting is incorrect.
  • Feeder sensor is faulty.

Swine Watering

  • A green cap represents a stainless coil spring is used in the drinker.
  • A yellow cap represents a rubber spring is used in the drinker.

Chain Disk Feeding

  • Maximum effective length for steel tubes is 1800′ (305m). Each corner equals an effective length of 25′ (7.6m). Can have 24 corners max.
  • Continuing styles of sidebar and main content desktop
  • Do mobile version

Dedicated Support

Have a question about a VAL-CO® product? Our dedicated support team is standing by to help you get the most out of your VAL-CO products. Use our simple customer support form to contact us today and a VAL-CO representative will respond to your inquiry in a timely fashion.

For immediate Customer Service needs:
Please call 1-800-998-2526 in the US/Canada or (+1) 419-678-8731 internationally. The US call center operates Monday through Friday from 8:00 am to 5:00 pm Eastern (GMT – 4:00).
For immediate Technical Support needs:
Please call 1-888-673-2460. For international technical support, please dial 1-800-998-2526, then press 9. Or email us at Tech-support@dev.group6inc.com.